LeanAcademy (Season 2)
Why should you take a closer look at communication in the office?
Clarity leads to Efficiency
Good communication creates clarity and promotes work efficiency.
High Improvement Potentials
Communication is a complex subject. But it promises a lot of room for improvement.
Use the same terms in a dialogue. This leads to more clarity and prevents miscommunication.
Frequent communication ensures clarity and promotes a sense of community in the office.
Example: E-mail communication
After direct communication, e-mail is the most widely used medium in the office to exchange information. But is writing an email always the right choice? Or would there be more suitable way for various cases? Can we simplify the email communication? The establishment of communication rules can ensure a more efficient exchange of information.