LeanAcademy (Season 2)
8 Types of Waste in the Office – Introduction
Typical wastage scenarios from administrative areas:
What are the causes for this typical wastage scenarios ?
Why is it harder to identify & eliminate waste in the office?
• Very high proportion of human work
• Standardization is not that easy due to a lack of transparency
• Small deviations are tolerated
• Processing speeds between employees can vary greatly
• Processing steps hardly observable
• The product is often information that is difficult to measure
• Activities are not exactly repetitive tasks