LeanAcademy (Season 2)
Obeyaka / Lean Layout
Safety & Ergonomics
6. Defects / Error
Examples for Defects & Errors in the Office
- A document is filled out incorrectly. Inquiries are required.
- Documents are passed on to the wrong addressees and sent back accordingly.
- Many queries regarding upstream process steps.
- Passing on incorrect data or information.
- Wrong data is inserted in a document.