LeanAcademy (Season 2)
The Lean Office & Administration Toolbox
An Introduction to Lean Office & Administration
The 8 Types of Waste in the Office
Creating a Value Stream Design in the Office
Lean Training
5S Office
Obeyaka / Lean Layout
Team Board in the Office
Communication
Office Kanban
Lean Workflow in the Office
Time Management & Efficiency
Home Office
Safety & Ergonomics
6. Defects / Error
If the available information is incorrect, the correct information must be obtained again. It’s a waste.
Examples for Defects & Errors in the Office
- A document is filled out incorrectly. Inquiries are required.
- Documents are passed on to the wrong addressees and sent back accordingly.
- Many queries regarding upstream process steps.
- Passing on incorrect data or information.
- Wrong data is inserted in a document.